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This document describes our policy for handling complaints. For users of the SexBabesVR

website, this policy is part of your agreement with us.

Who We Are and How to Reach Us:

SexBabesVR is managed by GANAM s.r.o., a company based in the Czech Republic. You can

contact us via email at


Terms defined in this Complaints Policy hold the same meanings as those in the Terms of Use

for all users.

Who Can Utilize This Complaints Policy:

Both users and non-users of the SexBabesVR site may use this Complaints Policy to address

site-related issues.

How to File a Complaint:

To send a complaint about Epoch (including content on SexBabesVR or user behavior), email

us at with your name, address, contact details, a description of your

complaint, and, if applicable, the URL of the content in question.

Handling Complaints of Illegal or Non-Consensual Content:

Upon receiving a complaint regarding illegal or non-consensual content:

● We will promptly and appropriately investigate based on the complaint’s nature.

● If additional information is required, we will contact you.

● Investigations will be conducted in good faith within seven (7) business days.

● If the content is found to be illegal or non-consensual, it will be removed immediately,

and you will be notified of our decision.

● If the content is deemed lawful, you will be informed of our decision.

● Disputes regarding non-consensual content will be referred to a neutral arbitration

association at our expense.

Handling Copyright Infringement Complaints:

Submit copyright infringement complaints to, and we will respond


Handling Other Complaints:

For other types of complaints:

● We will investigate within a timeframe suitable to the nature of the complaint.

● If further information is required, we will contact you.

● We will address the issue in good faith. If content violates our Privacy Policy, it will be

removed promptly.

● We are not obligated to inform you of the outcome of the complaint.

Unjustified or Abusive Complaints:

As a user, you agree not to submit complaints that are wholly unjustified, abusive, or made in

bad faith. Breaching this agreement may result in the suspension or termination of your user


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