Billing Support

To access billing details for accounts billed through Epoch or to cancel your subscription, please have at least two of the following pieces of information ready: your Member ID, email address, or username. Once prepared, visit www.epoch.com and follow the on-screen instructions to contact Epoch’s support team for billing assistance.

For additional support, you can also reach Epoch directly through their help portal at https://epoch.com/billing_support/contact.